This Privacy Policy regulates the processing of personal data of users (hereinafter ‘User’ or “Users”) collected in connection with the use of the MOME.PT website (hereinafter ‘Site’) by SGCH, S.A., as the entity responsible for processing.
The provision of personal data implies knowledge and acceptance of the conditions contained in this Privacy Policy.
Collection and processing of personal data
Access to and use of the Site does not imply the provision of personal data by the User.
However, the use of certain features of the Site, such as filling in information request forms, will imply the provision of personal identification data (name) and contact details (email address).
SGCH, S.A. is responsible for the collection and processing of the personal data of Users of the Website, under the terms and for the purposes indicated in the applicable personal data protection legislation.
Such data will be processed by SGCH, S.A. to carry out pre-contractual procedures at the request of potential customers through our form available at mome.pt. With the User's consent, their data may also be processed when they contact us for any clarification via our form available at mome.pt or to receive our communications.
User rights
Under applicable law, the User may exercise, at any time, their rights regarding personal data concerning them:
1. Right of Access: obtain confirmation of which personal data is being processed and obtain a copy of the personal data being processed.
2. Right of Rectification: to request the rectification of inaccurate personal data or request that incomplete personal data be completed.
3. Right to Erasure: to obtain the erasure of your personal data, provided that there are no valid grounds for its retention.
4. Right to Restriction of Processing: to request the restriction of the processing of your personal data, requesting the suspension of processing or the restriction of the scope of processing to certain categories of data or purposes of processing.
5. Right to Portability: receive the data you have provided to us in a commonly used and machine-readable digital format or request the direct transmission of your data to another entity that will become the new controller of your personal data.
6. Right to Object: to object, at any time, to data processing, such as in the case of data processing for marketing purposes;
7. Right to object to decision-making based on exclusively automated processing: not be subject to any decision made solely on the basis of automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
Under the terms of the law, the User is also guaranteed the right to withdraw their consent to the processing of data for the purposes indicated, whenever the processing is carried out on the basis of consent, without, however, invalidating the processing carried out up to that date on the basis of the consent previously given.
To exercise any of the above rights, the User must submit a written request addressed to SGCH, S.A. to the following contacts:
Email: sgch@mome.pt
Address: Avenida dos Aliados, n.º 54 – 2º, 4000-064 Porto
Retention of personal data
The personal data collected is processed in strict compliance with applicable legislation. Personal data will be stored and retained only for the period necessary for the purposes for which it was collected, as identified above.
Sharing of personal data
SGCH, S.A. may transmit your data to subcontractors for the purposes mentioned above, under the terms of the contracts entered into with them.
User data may also be communicated to third parties when the transmission is carried out in compliance with a legal obligation, a decision by the National Data Protection Commission or another relevant supervisory authority, or a court order; or when the communication is carried out to protect the vital interests of Users or for any other legitimate purpose provided for by law.
Security measures
SGCH, S.A. makes every effort to protect Users' personal data from unauthorised access via the Internet. To this end, it uses security systems, rules and other procedures to ensure the protection of personal data and to prevent unauthorised access to data, misuse, disclosure, loss or destruction.
However, it is the responsibility of Users to ensure and guarantee that the computer used to access the Website is adequately protected against harmful software, computer viruses, and worms. Additionally, Users should be aware that without the adoption of adequate security measures (e.g., secure browser configuration, up-to-date antivirus software, and not using software from dubious sources), the risk of personal data and passwords being accessed by unauthorised third parties is increased.
Cookie policy
The Website uses cookies, as described in the Cookie Policy, available on this page.
Complaints
Without prejudice to any other administrative or judicial remedy, the User has the right to lodge a complaint with the competent supervisory authority under the law (the CNPD, National Data Protection Commission), if they believe that the processing of their data by SGCH, S.A. violates the legal regime in force at any given time.
Questions and suggestions
You may contact SGCH, S.A. regarding any questions related to the processing of your personal data and the exercise of your rights under applicable law and, in particular, as referred to in this Policy, through the following contacts:
Email: sgch@mome.pt
Address: Avenida dos Aliados, n.º 54 – 2º, 4000-064 Porto
Changes to the privacy policy
SGCH, S.A. reserves the right to change these terms and conditions for the processing of personal data at any time. Such changes will be duly publicised on the Website.
Cookie policy
Through our Cookies Policy, we wish to inform our users about how cookies and other tracking technologies are implemented on this website (the ‘Website’) under the responsibility of SGCH, S.A.
We use cookies to ensure adequate performance in line with the expectations of Website users, to guarantee the improvement of the services provided, and to safeguard the security of the operations carried out.
This Cookie Policy is complementary and should be read in conjunction with our Privacy Policy, where we detail the technical and organisational measures implemented to protect your privacy on the Website, including with regard to the use of cookies and other tracking technologies.
Brief explanation of what cookies are
Cookies are small information files stored in your browser when you access the internet through a suitable device (such as your computer, tablet, or mobile phone). Depending on their category, these cookies can have a number of functions, such as ensuring your security when accessing and using the Website or storing information about you to facilitate your next visit, such as your preferences regarding the presentation of the Website or the language in which you wish to access it.
— Considering the entity that places the cookies, they can be classified as follows:
(a) Own cookies – these cookies are sent to the user's device through equipment or domains managed by SGCH, S.A. and from which the service requested by the user is provided.
(b) Third-party cookies – these cookies are sent to the user's device via equipment or domains managed by a third party and not under the control of SGCH, S.A.. In this case, SGCH, S.A. may not be able to configure the operation of these cookies and, as such, cannot guarantee that the third party will not use the data collected through cookies for its own purposes.
— Considering the retention period of cookies, we can adopt the following classifications:
(a) Session cookies – these are temporary cookies. This type of cookie is deleted from your device
— Considering the entity that places the cookies, they can be classified as follows:
(a) Own cookies – these cookies are sent to the
(a) Session cookies – these are temporary cookies. This type of cookie is deleted from your device at the moment or shortly after you close the browser or application you use to access the Website. These cookies enable us, for example, to analyse web traffic patterns, allowing us to identify problems, safeguard security and provide a better browsing experience.
(b) Persistent cookies – these cookies are stored for a longer period than session cookies. After closing the browser or application, they remain stored on the User's device and are used whenever a new visit to the Website is made. These cookies make it possible to personalise the browsing experience according to the User's interests and provide a more individualised service.
— Considering their purpose, cookies can be:
(a) Strictly necessary cookies – these are necessary to ensure the functioning of the Website and/or to ensure the availability of features requested by the user, or to save their preferences regarding navigation on the Website, whenever they use the same device and request it.
(b) Personalisation cookies – these are accessory cookies, i.e. they are not strictly necessary for the functioning of the Website.
(b) Personalisation cookies – these are accessory cookies, i.e. they are not strictly necessary for the functioning of the Website, but they can contribute to the user's browsing experience.
(c) Analytical cookies – these are also accessory cookies that collect statistical information. This information allows us to analyse the use of the Website and understand how users interact with it. In conjunction with certain advertising cookies, these cookies can also measure the interactions and success of our marketing campaigns.
(d) Advertising cookies – these are also accessory cookies and are intended to ensure that we display advertising that is more relevant and attractive to users and advertisers. This allows us to improve campaign performance reports and avoid showing ads that the user has already seen or flagged as irrelevant.
Can I customise the cookies used on the website?
Only strictly necessary cookies may be stored and used without the user's consent. Most browsers allow you to manage the cookies stored on the device you use to access the Website. Depending on the browser, this management may also allow you to immediately delete all cookies, block the installation of new cookies, be notified each time a cookie is installed, or use Private/Incognito Browsing where tracking via cookies is limited.
• For more information about ‘Incognito Browsing’ and cookie management in the Google Chrome browser, click here.
• For more information about ‘Private Browsing’ and cookie management in the Microsoft Internet Explorer browser, click here.
• For more information about ‘Private Browsing’ and cookie management in the Microsoft Edge browser, click here.
• For more information about ‘Private Browsing’ and cookie management in the Mozilla Firefox browser, click here.
• For more information about ‘Private Browsing’ and cookie management in the Safari browser, click here.
Users should note that the flexibility and configuration capabilities of their browser's cookies may be limited, not offering a level of detail that allows Users to detect and adequately remove only those cookies that are not strictly necessary to enable the use of the websites they visit. In particular, blocking cookies through the browser may negatively affect the functioning of the Website. On devices that offer this type of functionality, you may have greater control over your cookies by using free extensions available online.
Changes to the cookie policy
SGCH, S.A. may, at any time, without prior notice and with immediate effect, change, add or revoke, in whole or in part, this Cookie Policy. Any changes relevant to the user will be immediately disclosed on the Website, where you can access the information and, depending on the type of cookie in question, consent to its use.
• For more information about ‘Private Browsing’ and cookie management in the Opera browser, click here.